Yesterday was the second OMMA Social conference hosted by the fine folks from MediaPost. I moderated a panel that focused on strategy titled “As Social Media Grows, How Not to Miss the Forest for the Trees”.Marketers and agencies tend to focus on the “shiny new thing” – first it was MySpace, then Facebook, now Twitter, and there were even the moments of Second Life (ugh) and other platforms and digital sub-channels. At some point in the not too distant future it will be something else. Additionally, platforms like Wikipedia and Flickr and YouTube and Delicious all have a place in our arsenal of presence, as do some of the smaller second tier social sites, but most marketers don’t seem to methodically determine objective and develop strategies, but rather run into these channels simply because consumers are there and they need to follow. Aftrer all fishing where the proverbial fish are is what us marketers do, right? But without a strategy for the long term fundamental shift in how brands can engage consumers in social media, taking into account the multi-disciplinary nature of these platforms, companies may be headed in the wrong direction due to shortsightedness.
The official description and panelists that I hand selected for this important topic of social media strategy are below. The audience was full of laptops blogging and tweeting the conference, maybe more so than I have seen before. In fact here is a great blog post that summarizes our panel.
As Social Media Grows, How Not to Miss the Forest for the Trees
Tweets, Facebook apps, MySpace pages, YouTube channels, and blogging are all trees in a large social media forest, and given the forest’s increasing density, it’s getting easier and easier to get lost. In fact, many marketers are jumping into the channels and tactics of social media without spending enough time focusing on objectives and strategies. Marketers and agencies will discuss how to use the channels that fit their strategies, rather than let channels dictate them.
Jason Heller, EVP, Laredo Group
Ian Schafer, CEO, Deep Focus
Shiv Singh, VP, Global Social Media Lead, Razorfish
Denise Sposato, Director of Communities, H&R Block
Don Steele, VP, Digital Marketing, MTVN Entertainment Group
You can read the Twitter stream for all Omma Social posts (#ommasocial) here.
Apparently the video of the panels will be up in a week or so here.